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strong{font-size:10px;color:#293650}.message-meta time{margin-left:auto;font-size:9px;color:#8b97ab}.message-body{font-size:11px;line-height:1.8;color:#4a5872}.internal-label{font-size:8px;color:#98621b;background:#ffedc9;padding:4px 6px;border-radius:5px;font-weight:750}.reply-area{margin-top:18px;border-top:1px solid #edf1f6;padding:23px 22px}.reply-title h3{font-size:14px;margin:0 0 4px}.reply-title p{font-size:10px;color:#75829a;margin:0 0 15px;line-height:1.65}.reply-form textarea{min-height:115px}.reply-options{display:flex;align-items:center;justify-content:space-between;gap:15px;margin-top:12px;flex-wrap:wrap}.compact-check{align-items:center;font-size:10px}.compact-check input{margin:0}.compact-check span{display:flex;align-items:center;gap:6px}.compact-check .icon{width:13px;height:13px;color:#9c6b27}.reply-options>label:not(.check){display:flex;align-items:center;gap:8px;font-size:10px;color:#697790;font-weight:600}.reply-options select{width:auto;min-width:185px;padding:9px;font-size:10px}.reply-bottom{margin-top:15px;display:flex;align-items:center;justify-content:space-between;gap:14px;flex-wrap:wrap}.reply-bottom>span{display:flex;gap:6px;align-items:center;color:#8792a5;font-size:9px}.reply-bottom .icon{width:14px;height:14px}.reply-bottom .button{font-size:10px;padding:11px 14px}.closed-note{display:flex;align-items:center;gap:9px;margin:20px 22px 22px;padding:13px;border-radius:10px;background:#f0fbf5;color:#227451;font-size:10px}.ticket-side{display:grid;gap:16px;min-width:0}.side-panel .panel-heading{padding:17px 17px}.side-panel .panel-heading h2{font-size:12px}.current-status{padding:17px}.current-status>p,.side-copy{font-size:10px;line-height:1.75;color:#66748c;margin:11px 0 0}.status-form{padding:0 17px 17px;display:grid;gap:10px}.status-form label{font-size:10px;font-weight:650;color:#4e5b75;display:grid;gap:7px}.status-form select{padding:10px;font-size:10px}.side-row{display:flex;justify-content:space-between;gap:10px;padding:13px 17px;border-top:1px solid #edf1f6;font-size:9px;color:#8190a7}.side-row strong{color:#4b5a73;font-size:10px}.side-panel>.side-copy{margin:0;padding:0 17px 17px}.warning-panel{border-color:#f3dfb9}.warning-panel .panel-heading h2{color:#97621d}.settings-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:20px;align-items:start}.settings-panel{padding:24px}.settings-panel-icon{width:39px;height:39px;border-radius:12px;display:grid;place-items:center;margin-bottom:20px}.settings-panel>.kicker{font-size:9px}.settings-panel h2{font-size:19px;letter-spacing:-.55px;margin:8px 0}.settings-panel>p{font-size:11px;line-height:1.75;color:#6c7a93;margin:0 0 19px}.logo-preview{border:1px dashed #d6deeb;border-radius:13px;background:linear-gradient(0deg,#fbfcff,#fff);padding:16px;margin:18px 0}.preview-label{font-size:8px;letter-spacing:1px;color:#8b97ac;font-weight:750}.preview-brand{min-height:76px;display:flex;align-items:center;justify-content:center;gap:12px}.preview-brand .brand-mark{font-size:38px}.preview-brand img{max-width:190px;max-height:55px;object-fit:contain}.preview-brand>span:last-child{font-size:16px;font-weight:750;letter-spacing:-.3px}.preview-brand small{font-size:9px;color:var(--blue);background:#eef3ff;border-radius:5px;padding:4px;margin-left:4px}.stack-form{display:grid;gap:16px}.stack-form input[type=file]{padding:9px;background:#fbfcff}.full-button{width:100%}.logo-upload-form{margin-top:15px}.remove-logo-form{margin-top:13px;text-align:center}.text-danger{background:none;border:0;color:#bd3844;font-size:10px;font-weight:650;cursor:pointer}.config-list{border:1px solid #e6ebf4;border-radius:12px;overflow:hidden}.config-list>div{display:flex;align-items:center;justify-content:space-between;gap:12px;padding:12px 13px;border-bottom:1px solid #edf1f6;font-size:10px}.config-list>div:last-child{border:0}.config-list>div>span{color:#78869c}.config-list>div>strong{font-size:10px;text-align:right;color:#35435d;overflow-wrap:anywhere}.settings-callout{display:flex;gap:10px;margin:16px 0;padding:13px;border:1px solid #dce7ff;background:#f5f8ff;border-radius:11px;color:#59709a;font-size:10px;line-height:1.75}.settings-callout>.icon{width:16px;height:16px;flex:0 0 auto;color:#3263d4}.settings-callout code,.settings-foot code{font-size:10px}.test-mail-form{margin-top:14px}.settings-foot{font-size:9px!important;color:#8a96a9!important;margin-top:13px!important}.checklist-panel{margin-top:20px}.checklist-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:0;padding:6px 22px 20px}.checklist-grid>div{display:flex;align-items:flex-start;gap:8px;padding:12px 8px;font-size:10px;color:#53627b}.checklist-grid .icon{color:#20956a;width:15px;height:15px;flex:0 0 auto}.auth-page{min-height:calc(100vh - 150px);display:grid;place-items:center;padding:54px 18px;position:relative;overflow:hidden;background-color:#fafcff;background-image:linear-gradient(rgba(43,82,153,.035) 1px,transparent 1px),linear-gradient(90deg,rgba(43,82,153,.035) 1px,transparent 1px);background-size:48px 48px}.auth-decor{position:absolute;border-radius:50%;filter:blur(1px);pointer-events:none}.decor-a{width:400px;height:400px;background:radial-gradient(circle,#dde7ff75,transparent 70%);top:-130px;left:6%}.decor-b{width:440px;height:440px;background:radial-gradient(circle,#d7edff72,transparent 70%);right:-110px;bottom:-150px}.auth-card{position:relative;width:min(100%,450px);padding:35px;background:rgba(255,255,255,.94);border:1px solid #e3e9f3;border-radius:22px;box-shadow:0 20px 65px #192f5e12}.auth-icon{width:49px;height:49px;display:grid;place-items:center;border-radius:15px;background:#edf3ff;color:var(--blue);margin-bottom:22px}.auth-icon .icon{width:23px;height:23px}.success-icon{background:#e5f9ee;color:#16875b}.auth-card h1{font-size:27px;letter-spacing:-1px;line-height:1.2;margin:9px 0 12px}.auth-card>p{font-size:11px;color:#6a7891;line-height:1.8;margin:0 0 23px}.auth-card .alert{font-size:10px}.auth-card .stack-form{gap:15px}.auth-card .stack-form label{font-size:10px}.auth-card .stack-form input{padding:13px}.auth-links{display:flex;justify-content:space-between;gap:12px;margin-top:17px;flex-wrap:wrap}.auth-links a{font-size:10px;color:#5e73a1;font-weight:650}.auth-links a:hover{color:var(--blue)}.auth-foot{border-top:1px solid #edf1f6;display:flex;align-items:flex-start;gap:9px;color:#8490a4;font-size:9px;line-height:1.65;margin-top:22px;padding-top:17px}.auth-foot .icon{width:14px;height:14px;color:#5b7bca}.install-body{min-height:100vh;display:grid;place-items:center;padding:25px;background:#f7f9fd;background-image:linear-gradient(rgba(43,82,153,.04) 1px,transparent 1px),linear-gradient(90deg,rgba(43,82,153,.04) 1px,transparent 1px);background-size:48px 48px}.install-card{width:min(100%,560px);background:#fff;border:1px solid var(--line);box-shadow:var(--shadow);border-radius:22px;padding:35px}.install-brand{margin-bottom:28px}.install-card h1{font-size:27px;letter-spacing:-.9px;margin:9px 0}.install-card>p{color:#70809a;font-size:11px;line-height:1.75}.install-lead{margin:0 0 20px}.install-form{display:grid;gap:15px;margin-top:22px}.install-form label{display:grid;gap:7px;font-size:10px;font-weight:700;color:#34415c}.install-form input{padding:12px 13px;width:100%;border:1px solid #dce3ee;border-radius:10px;outline:none}.install-form input:focus{border-color:#8ca7ff;box-shadow:0 0 0 3px #2860f512}.install-foot{border-top:1px solid #edf1f6;margin-top:23px!important;padding-top:15px;color:#8b96a8!important;font-size:9px!important}.install-card .full-button{margin-top:4px}.install-icon{width:48px;height:48px;display:grid;place-items:center;border-radius:14px;margin-bottom:19px;font-size:23px;font-weight:700}.mobile-sub{display:none}
@media(max-width:1080px){.procedure-section{gap:40px}.steps-grid{grid-template-columns:1fr}.step-card{padding:19px}.step-icon{margin-bottom:12px}.ticket-layout{grid-template-columns:minmax(0,1fr) 260px}.data-table th,.data-table td{padding:12px 11px}.nav{gap:15px}.user-chip>span:last-child{display:none}}
@media(max-width:820px){.nav{display:none}.topbar{height:62px}.public-hero-inner{padding:56px 20px 36px}.procedure-section{grid-template-columns:1fr;padding:62px 22px;gap:28px}.steps-grid{grid-template-columns:repeat(3,minmax(0,1fr))}.motives-grid{grid-template-columns:repeat(2,minmax(0,1fr))}.form-area{padding:62px 18px}.dashboard-page{padding:32px 18px 50px}.stats-grid{grid-template-columns:repeat(2,minmax(0,1fr))}.page-heading{align-items:flex-start}.ticket-layout{grid-template-columns:1fr}.ticket-side{grid-template-columns:repeat(2,minmax(0,1fr))}.warning-panel{grid-column:1/-1}.settings-grid{grid-template-columns:1fr}.admin-table{min-width:950px}.data-table:not(.admin-table){min-width:750px}.last-cta,.bottom-cta{margin-left:18px;margin-right:18px}.footer-inner{flex-wrap:wrap}.form-bottom{align-items:stretch;flex-direction:column}.form-bottom .button{width:100%}}
@media(max-width:560px){.brand{font-size:16px;gap:7px}.brand-mark{font-size:24px}.brand-image{max-width:86px;max-height:31px}.topbar{padding:0 13px;gap:9px}.top-actions{gap:7px}.user-chip{display:none}.button{padding:12px 15px}.public-hero h1{font-size:36px;letter-spacing:-1.6px}.public-hero-inner>p{font-size:13px}.hero-actions{gap:9px}.trust-row{gap:11px}.trust-row span{font-size:9px}.notice-wrap,.content-container{padding:20px 15px 0}.notice-card{padding:15px}.procedure-section{padding:53px 18px}.section-intro h2,.section-heading h2{font-size:29px}.steps-grid{grid-template-columns:1fr}.step-card{padding:18px 18px 18px 70px;min-height:80px}.step-card .step-icon{position:absolute;left:17px;top:18px;margin:0}.step-index{top:13px;right:15px}.motives-section{padding:54px 16px}.motives-grid{grid-template-columns:1fr}.motif-card{padding:19px}.form-area{padding:55px 12px}.form-heading h2{font-size:30px}.report-form{padding:20px 15px;border-radius:16px}.fields.two{grid-template-columns:1fr}.fields .full{grid-column:auto}.form-section-title:not(:first-of-type){margin-top:30px}.bottom-cta{flex-direction:column;align-items:flex-start;padding:23px;margin-bottom:48px}.bottom-cta h2{font-size:22px}.footer-inner{align-items:flex-start;flex-direction:column}.footer-links{gap:13px}.dashboard-page{padding:29px 13px 42px}.page-heading{flex-direction:column;gap:15px}.page-heading h1{font-size:26px}.heading-actions{width:100%;flex-wrap:wrap}.heading-actions .button{flex:1}.stats-grid{gap:9px}.stat-card{padding:15px}.stat-top{align-items:flex-start;font-size:10px}.stat-icon{width:30px;height:30px}.stat-card>strong{font-size:27px}.panel-heading{padding:17px}.panel-heading p{max-width:230px}.table-panel .panel-heading{padding:16px}.filter-bar{padding:13px;gap:8px}.search-field{flex-basis:100%;max-width:none}.filter-bar select{flex:1;min-width:0}.filter-bar .button{padding:10px 13px}.admin-bottom-links{flex-wrap:wrap}.ticket-heading{align-items:flex-start;flex-direction:column;gap:12px}.ticket-heading h1{font-size:26px}.ticket-side{grid-template-columns:1fr}.warning-panel{grid-column:auto}.detail-grid{grid-template-columns:1fr;padding:0 17px 16px}.detail-item,.detail-item:nth-last-child(-n+2){border-bottom:1px solid #f0f3f8;padding:13px 0}.detail-item:last-child{border-bottom:0}.detail-item.full-detail{grid-column:auto}.detail-panel .panel-heading,.conversation-panel .panel-heading{padding:17px}.conversation-list{padding:15px 13px}.message-card{padding:11px;gap:8px}.message-avatar{width:28px;height:28px}.message-meta time{width:100%;margin-left:0}.reply-area{padding:18px 13px}.reply-options{align-items:stretch;flex-direction:column}.reply-options>label:not(.check){align-items:flex-start;flex-direction:column}.reply-options select{width:100%}.reply-bottom{align-items:stretch;flex-direction:column}.reply-bottom .button{width:100%}.settings-panel{padding:19px}.checklist-grid{grid-template-columns:1fr;padding:4px 15px 14px}.config-list>div{align-items:flex-start;flex-direction:column;gap:6px}.config-list>div>strong{text-align:left}.auth-page{padding:30px 14px;min-height:calc(100vh - 135px)}.auth-card{padding:25px 21px;border-radius:18px}.auth-card h1{font-size:25px}.install-card{padding:24px 20px;border-radius:18px}.success-panel{padding:16px}.footer-brandline{font-size:11px}}